Terms and Conditions of Sale

Returns
All returns must be authorized by PC Connection within 15 days of the invoice date. Within fifteen (15) days of purchase, we will replace or repair, at our sole discretion, any product that is deemed defective. After 30 days, the manufacturer's warranty process must be followed.

Please Note: Due to restrictions placed upon us by the manufacturers, computers and printers are returnable in the first 30 days for repair only. Computers, printers, LCD projectors and Quark products are not returnable for credit or exchange.

All non-defective returns authorized by PC Connection are subject to a 15% restocking fee, and must be returned within 30 days from date of invoice. Learn more, read our Returns Policy.

Warranty Information
You are entitled to the manufacturer's limited express warranty, if any, that accompanies the product. PC Connection makes no additional or independent warranty. All other warranties, express or implied, including the warranties of merchantability and fitness for a particular purpose are disclaimed. PC Connection shall under no circumstances be liable for special, incidental, or consequential damages including loss of profit, even if it has been advised of the possibility of such damages; the maximum liability for all direct damages, if any, arising out of any action shall be limited to an amount not to exceed the purchase price of the product.

Errors and Omissions
PC Connection makes every effort to ensure the accuracy of the information published in our catalogs and on our Web site(s). However, the documents and graphics published on this site may contain technical inaccuracies or typographical errors. PC Connection makes no representations about the suitability of the information and graphics presented on this site. All such documents and graphics are provided "as is" without warranty of any kind.

If an error is made and a product is listed at an incorrect price, PC Connection shall maintain the right to refuse or cancel any orders placed at the incorrect price. If the order has been confirmed and charged to your credit card, PC Connection shall immediately issue a credit in the amount of the incorrect price.

Note: We do not guarantee PC Connection prices listed on other Web sites or price engines.

Non-U.S. Net Users
Sales of our products must follow U.S. Commerce Department Regulations and State Department restrictions. Certain hardware products may not be exported to certain countries, or may be exported only with individual licenses; and software that contains DES data and/or encryption technology may not be exported outside the U.S.

U.S. Government Restrictions
Sales of software to the U.S. Government may be subject to license restrictions in accordance with DFARS 252.227-7013(1) and FAR 52.227-19.

PC Connection and MacConnection Standard Terms of Sale
All sales are subject to the following terms and conditions:

1. Customer Acknowledgment.
   Customer acknowledges agreement with these Terms of Sale by the placement of an order to purchase a Product from PC Connection.

2. All Sales Made In New Hampshire.
   All sales shall be deemed made in the State of New Hampshire, USA, regardless of the location of the Customer.

   The Customer agrees that any dispute with PC Connection arising out of the Customer's purchase from PC Connection shall be brought by the Customer exclusively in the state or federal courts situated in the State of New Hampshire; and the Customer hereby agrees that such venue is appropriate and that PC Connection's agreement to sell and deliver products to the Customer is dependent on this provision.

3. Purchase Price.
   (a) Prices are listed in PC Connection's catalogs and Web site, and are subject to change without notice. Prices for certain governmental, corporate, and institutional customers may be set forth in a bid or other written agreement between the parties.

   (b) Payment is due before shipment, unless credit terms have been arranged in advance with PC Connection's Credit Department. In such case, payment terms shall be as set forth in the credit agreement.

   (c) PC Connection collects sales and use taxes for sales made to residents of the State(s) of Massachusetts, Ohio, and Tennessee. PC Connection shall not be liable for handling or customs charges for shipments outside the United States.

4. Shipping Terms.
   Shipping terms are: F.O.B. Wilmington, Ohio. PC Connection will arrange payment for shipping with the carrier, but such costs are the responsibility of Customer. Risk of loss is upon Customer once PC Connection delivers the Product to the carrier. Delivery times are estimates only and PC Connection shall not be liable for delays.

5. Vendor License Agreements.
   Customer agrees to abide by all license provisions or end user agreement imposed by the manufacturer or publisher.

6. International.
   Products sold by PC Connection, including equipment and software, may be exported from the United States only in accordance with the Export Administration Regulations. Diversion contrary to United States law is prohibited. Customer warrants and represents that it is eligible to receive Products under United States law and agrees to abide by any export or re-export restrictions imposed by the manufacturer or publisher.

7. LIMITED MANUFACTURER'S WARRANTY.
   (a) PC Connection warrants that it has good title to the hardware Products it sells, and that it has proper authority to license the software Products it distributes

   (b) PC Connection does not warrant the performance or integrity of any Product, but merely passes through to the Customer whatever end-user warranty the manufacturers or software publishers provide with their respective Products.

   (c) YEAR 2000 DISCLAIMER. PC CONNECTION ENCOURAGES ITS SUPPLIERS TO MAKE THEIR PRODUCTS AND SERVICES YEAR 2000 COMPLIANT. HOWEVER, PC CONNECTION CANNOT AND DOES NOT REPRESENT OR WARRANT THAT ANY PRODUCT IT ADVERTISES OR SELLS IS FREE FROM DATE RELATED ERRORS RESULTING FROM THE TURN OF THE CENTURY (THE YEAR 2000). ANY INFORMATION PROVIDED ON PRODUCTS HAS BEEN FURNISHED BY THE MANUFACTURER AND IS PROVIDED TO END USERS "AS IS."

   STATEMENTS MADE TO YOU IN THE COURSE OF ANY PRIOR, CURRENT, OR FUTURE SALE ARE SUBJECT TO THE YEAR 2000 INFORMATION AND READINESS DISCLOSURE ACT, (___U.S. C.___) (P.L. 105-271). IN THE CASE OF A DISPUTE, THIS ACT MAY REDUCE YOUR LEGAL RIGHTS REGARDING THE USE OF ANY SUCH STATEMENTS, UNLESS OTHERWISE SPECIFIED BY YOUR CONTRACT OR TARIFF.

   (d) PC CONNECTION DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED BY LAW, INCLUDING MERCHANTABILITY AND USE FOR A PARTICULAR PURPOSE.

8. LIMITATION OF LIABILITY.
   IN NO EVENT SHALL PC CONNECTION BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT OR OPPORTUNITY. CUSTOMER'S SOLE AND EXCLUSIVE REMEDY IS STATED IN THE MANUFACTURER'S OR PUBLISHER'S END USER WARRANTY ACCOMPANYING THE PRODUCT. IN NO EVENT SHALL PC CONNECTION'S LIABILITY EXCEED THE REPAIR, REPLACEMENT OR COST OF THE SPECIFIC PRODUCT PURCHASED FROM PC CONNECTION. SOME STATES MAY NOT RECOGNIZE A DISCLAIMER OR LIMITATION OF WARRANTIES AND/OR LIMITATION OF LIABILITY SO THE ABOVE DISCLAIMERS MAY NOT APPLY. CUSTOMER MAY ALSO HAVE DIFFERENT AND/OR ADDITIONAL RIGHTS AND REMEDIES THAT VARY FROM STATE TO STATE.

9. Returns.
   Returns of Products are subject to PC Connection's current return policies, which are set forth in the catalogs, Web site, and shipping statement, subject to any additional or lesser return rights adopted by the manufacturer or publisher. Read our Returns Policy

10. Exclusive Agreement.
    These Terms of Sale represent the complete and final agreement between the Customer and PC Connection for the matters set forth herein, and shall be supplemented only by the prices, quantity, and descriptions set forth in PC Connection's invoice for the relevant sale. Terms contained in Customers' purchase orders, offers to buy, terms and conditions, and the like shall have no effect.

11. General.
    (a) These Terms of Sale and any transactions made under them shall be interpreted by and be subject to the laws of the State of New Hampshire.

    (b) In the event any section or portion of a section of these Terms of Sale are deemed unlawful or unenforceable, that section or portion of a section shall be stricken from the Terms of Sale, and the remaining terms shall continue in full force and effect.

    (c) PC Connection shall not be responsible for damages or delays resulting from Acts of God, and from other actions, both governmental and otherwise, including but not limited to war, riot, seizure, and embargo.

    (d)These Terms of Sale may be modified from time to time by PC Connection without notice, and are current as of the date of the then current catalog or Web site. Please refer to the current catalog or Web site.